Job Categories

The services available and who can provide them.

1. Home Care (HC)

Home Care refers to all services in which healthcare providers are required to go to their client’s home.

*Basic Home Care can be provided by any caregiver and does not require proper medical experience or training.

Basic Home Care is provided by caregivers to support clients and/or their caregivers with simple daily activities and basic personal needs. It typically encompasses:

  • Personal hygiene (e.g. shower, changing of clothes, diapers)
  • Ensuring patient is fed their meals / medicines on time (and at the right dosages)
  • Aiding in exercises (especially those prescribed by a physiotherapist, occupational or speech therapist.
  • Talking to the patient for emotional support or to provide company
  • Vital signs monitoring
  • Real-time updates (to family members who are away)

Caregivers may also perform CPR or provide other forms of first aid should they have official certification. Click here for more details on such certifications.

For further details on the various services basic caregivers may provide, click here.

*Only certified nurses and nursing students may apply for this category. Caregivers without evidence of proper nursing training may not apply.

Home Nursing is typically for homebound clients and their caregivers who need assistance from a certified nurse at home. Nurses function similar to basic caregivers, but are able to perform more complex nursing procedures.

Details on the many services that nurses provide to support patients can be found here.

*Only licensed clinicians in the respective fields of therapy may apply for this category.

Home Therapy is a broad category encompassing all forms of therapy or rehabilitation services at home that support clients in recovering their functional abilities. Some examples of this include physiotherapy, speech therapy, occupational therapy, sports medicine, chiropractic and more.

Home Therapy is especially useful for clients with chronic conditions, disabilities and those in need of post-surgery therapy. Services may be provided ad hoc or on a regular basis over a long term. Home Therapy is becoming increasingly important especially amongst elderly and children with developmental or chronic physical conditions as healing and development takes a prolonged period of time.

Doctor care/consultation includes in-clinic, home and even online appointments with a doctor. This means that consultations can be done in-person or over voice/video call. Doctors and clinics can be contacted directly on Medihelp247. 

Some doctors may also be found through online platforms such as Doctor Anywhere.

This category is concerned with caring for people with mental illnesses and issues. Healthcare providers related to this field include psychiatrists, psychologists and therapists.

Examples of mental health conditions include but are not limited to:

  • Anxiety disorder
  • Autism
  • Bipolar disorder
  • Depression
  • Eating disorders (e.g. bulimia, anorexia)
  • Schizophrenia
  • Find out more here

Online and face-to-face consultations are both possible.

This field specializes in care for elderly people.

Typical services include:

  • Measuring and recording vital signs
  • Administering medications (advisable that only trained and certified healthcare professionals may do so)
  • Exercising and massaging patients
  • Watching for signs of elder abuse
  • Transporting patients to and from medical appointments (similar to Transport/Escort category)
  • Helping patients with daily needs, such as bathing, dressing and using the bathroom (similar to Basic Home Care category)
Geriatric healthcare providers may give other advice on how to better care for the elderly patient.

Midwifery deals with pregnancy, childbirth and post-partum (after birth) care. Midwives care for both the mother and infant/newborn. They’re also well-versed with conditions related to pregnancy. 

They counsel and educate the mother and family about proper infant care, and help prepare parents for how to properly care for a child. These can include what types of food to feed the baby, how to breastfeed, possible post-partum and pregnancy complications and more.

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Physiotherapists help to prevent, assess and treat human mobility disorders due to physical disabilities, trauma or illnesses. They help patients:

  • relieve pain
  • improve muscle strength
  • improve joint range
  • improve  joint mobility
  • increase exercise tolerance
  • improve respiratory functionality
Care-seekers typically consult physiotherapists for patients with:
  • trauma
  • chronic pain
  • arthritis
  • cerebral palsy
  • parkinson’s
  • stroke
You can check out these links to learn more about physiotherapy care:
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This is for those who need to send someone to their medical appointment, especially for those who need regular transport to and from medical facilities.

One reason why this service may be preferred to Grab/GoJek/Uber is that medical escorts may be expected to help the patient get in and out of cars and chairs and assist with walking (especially if patient is old). It’s also better for someone to help talk to the doctors and nurses (in case of language barriers) and help fill out any forms to ensure they receive the right medications. All these considerations can help reduce stress on the patient.